Shipping Policy
At Kepsie, we are committed to delivering your products in a timely manner. Below is our shipping policy outlining the details regarding shipping times, costs, and other important information.
1. Shipping Locations
We currently ship within the United States. International shipping may be available in the future, so please stay tuned for updates!
2. Processing Time
Once you place an order, please allow 1-3 business days for processing. During this time, your order will be prepared for shipment. You will receive an email notification once your order has been shipped.
3. Shipping Timeframes
After processing, you can expect your order to arrive within 6-8 business days. Delivery times may vary based on your location and the shipping method selected at checkout.
4. Shipping Costs
Shipping costs will be calculated at checkout based on the weight of your order and your shipping destination.
- Free Shipping: We offer free shipping on all orders over $100.
5. Tracking Your Order
Once your order is shipped, you will receive a confirmation email containing a tracking number. You can use this number to monitor your shipment’s progress online.
6. Delivery Issues
If you encounter any issues with your delivery, such as delays or missing packages, please contact us at kepsiestore@gmail.com as soon as possible. We will work with you to resolve the issue.
7. Lost or Stolen Packages
Kepsie is not responsible for lost or stolen packages. If your tracking information indicates that your package was delivered but you have not received it, please check with your local post office or carrier for assistance.
8. Changes to Shipping Policy
Kepsie reserves the right to modify this shipping policy at any time. Any changes will be posted on this page, and the date of the latest update will be indicated at the top.
9. Contact Information
For any questions or concerns regarding shipping, please contact us at:
Email: kepsiestore@gmail.com
Thank you for choosing Kepsie – Crafted for Life!
We appreciate your business and look forward to serving you!